Contact

At PURRHAVEN LTD, we believe that great service should be as elegant as the products we offer. Whether you have a question about your order, need assistance with returns, or simply want styling advice for your home décor, we are here to help.

📞 Customer Support

  • Phone: +44 1753 831972
    (Available Monday–Friday, 9:00 AM – 6:00 PM GMT)

  • Email: support@purrhavenltd.shop
    (We aim to respond within 24 hours on business days)

🏢 Company Information

  • Registered Company Name: PURRHAVEN LTD

  • Company Registration Number: 16668589

  • Legal Representative: Michael Antwi

  • Address: 41 Summerlea, Slough, England, SL1 2YH

  • Website: purrhavenltd.shop

📬 Returns & Exchanges

If you wish to return or exchange an item, please:

  1. Email us at support@purrhavenltd.shop with your order number.

  2. Our team will provide you with a prepaid return label and instructions.

  3. Returns are processed within 5–7 business days of receiving the item.

For more details, please see our Return and Refund Policy.

✨ Our Commitment

At PURRHAVEN LTD, customer care is part of our design philosophy. Every question is answered with the same attention to detail we bring to our home décor pieces — thoughtful, precise, and always focused on creating a beautiful experience.